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Cancellation Policy:

We give a Full Refund if cancelled 30 days prior to party date.
If you cancel within 30 days of your party date then you get a 1 year raincheck.
You may cancel for weather related reasons up to 2 days before your event, BUT
If we set up then you decide to cancel after set up, we will not refund your money!

Terms & Conditions

Customer must be present at the time of delivery. Client must be a minimum 18 years of age to rent and sign rental contract. Client may call our office on the day of delivery for an "estimated" time of delivery. Estimated delivery times are "not guaranteed" and can change. We will always try to deliver your Inflatable Bouncer before your party is scheduled to start.

Customer must sign the “Rental Agreement" before, or upon delivery before the Inflatable Bouncer can be setup. The driver will not set up the unit if customer refuses to sign. Scheduled rental rates begin when the Inflatable Bouncer is setup and continues until picked up, whether equipment is used or not. Equipment responsibility remains with the customer when rental contract is signed upon time of delivery until it is picked up from driver.

The inflatable bouncer can be only set up on grass, cement, concrete, asphalt, dirt, or any other surface that is relatively flat. Customer is responsible for electrical and water requirements.

Customer must ensure delivery path from truck drop-off to set-up point. A standard walk through gate is fine. The unit will be rolled up and will be wheeled with a standard hand truck (dolly). If a person can walk through, the inflatable bouncer will be able to go through as well. BUT if it is a Two Story Tall Waterslide then there must be a clear path all the way until the set up are of 4' - 5' wide.

Customer ensures set-up area is dry and clean. Please confirm watering system is temporarily shut off and set-up area is not wet/soggy. Wet/soggy areas will cause set-up to be cancelled at customer's full rental price. Slightly sloped driveways are ok. A walk through will be done by the driver to ensure the setup side meets the requirements.

And No, We CAN NOT SET UP IN THE RAIN. We are not responsible for the rain or any other weather related issues like a thunder storm or high winds exceeding over 25mph. We will give you a raincheck good for up to 12 months if cancelled between 2-29 days prior to any event whether or not related to weather conditions!  

There must have at least 2 feet of extra space around the perimeter of the bouncer. The entrance side of the bouncer should be facing an open area. We don't encourage setups near swimming pools.

  • Children must be supervised at all times! DO NOT leave children unattended!

  • Ensure that all children using the bounce house understand and follow these rules.

  • The recommended number of children allowed in the standard 13x13 bounce house is:

  • Ages 2 to 8 ....... 8 to 10 children

  • Ages 9 to 12 .......6 children

  • Ages 13 to 16 .....4 to 5 children

  • Bounce houses are designed for children, not adults.

  • The following items are not allowed in the bounce house, and must be removed:

  • Shoes or foot wear

  • Sharp Objects

  • Glasses

  • Party Favors

  • Jewelry and watches

  • Chewing gum

  • Hats

  • Food or drinks

  • NO Silly String in, around, or near the bounce house (silly string has a chemical in it that will "eat" through the vinyl) Same goes with confetti or any thing that is small like glitter.

    Do not bounce or play near the opening of the bounce house.

  • No food or drink inside or near the bounce house.

  • Keep all pets away from bounce house.

  • Keep all children away from blower and power cords (create a “keep away” zone).

  • Do not unplug the bounce house while occupants / riders are inside.

  • Do not attempt to move or un-stake the bounce house.

  • Do Not Use the bounce house under the following conditions, or if they develop:

  • High Winds, Rain or Thunder Storms

  • Power outage

  • If bounce house becomes wet for what ever reason

  • Bounce house is punctured.

  • In the event of foul weather, make sure all children exit the bounce house safely, then deflate the bounce house by unplugging. Cover the blower to protect from rain. Turn off all sprinklers!

  • If the bounce house starts to deflate:

  • Make sure all children exit the bounce house quickly and safely

  • Check all power connections to make sure nothing has unplugged

  • Check circuit breakers and fuses in house

  • Check blower to make sure it’s not wet.

  • Make sure the air tube on the balloon is tied securely to the blower.



 
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