Cancellation Policy:
We give a Full Refund if cancelled 30 days prior to party date.
If you cancel within 30 days of your party date then you get a 1 year raincheck.
You may cancel for weather related reasons up to 2 days before your event, BUT
If we set up then you decide to cancel after set up, we will not refund your money!
Terms & Conditions
Customer must be present at the time of delivery. Client must be a minimum 18 years of age to rent and sign rental contract. Client may call our office on the day of delivery for an "estimated" time of delivery. Estimated delivery times are "not guaranteed" and can change. We will always try to deliver your Inflatable Bouncer before your party is scheduled to start.
Customer must sign the “Rental Agreement" before, or upon delivery before the Inflatable Bouncer can be setup. The driver will not set up the unit if customer refuses to sign. Scheduled rental rates begin when the Inflatable Bouncer is setup and continues until picked up, whether equipment is used or not. Equipment responsibility remains with the customer when rental contract is signed upon time of delivery until it is picked up from driver.
The inflatable bouncer can be only set up on grass, cement, concrete, asphalt, dirt, or any other surface that is relatively flat. Customer is responsible for electrical and water requirements.
Customer must ensure delivery path from truck drop-off to set-up point. A standard walk through gate is fine. The unit will be rolled up and will be wheeled with a standard hand truck (dolly). If a person can walk through, the inflatable bouncer will be able to go through as well. BUT if it is a Two Story Tall Waterslide then there must be a clear path all the way until the set up are of 4' - 5' wide.
Customer ensures set-up area is dry and clean. Please confirm watering system is temporarily shut off and set-up area is not wet/soggy. Wet/soggy areas will cause set-up to be cancelled at customer's full rental price. Slightly sloped driveways are ok. A walk through will be done by the driver to ensure the setup side meets the requirements.
And No, We CAN NOT SET UP IN THE RAIN. We are not responsible for the rain or any other weather related issues like a thunder storm or high winds exceeding over 25mph. We will give you a raincheck good for up to 12 months if cancelled between 2-29 days prior to any event whether or not related to weather conditions!
There must have at least 2 feet of extra space around the perimeter of the bouncer.
The entrance side of the bouncer should be facing an open area. We don't encourage setups near swimming pools.
We give a Full Refund if cancelled 30 days prior to party date.
If you cancel within 30 days of your party date then you get a 1 year raincheck.
You may cancel for weather related reasons up to 2 days before your event, BUT
If we set up then you decide to cancel after set up, we will not refund your money!
Terms & Conditions
Customer must be present at the time of delivery. Client must be a minimum 18 years of age to rent and sign rental contract. Client may call our office on the day of delivery for an "estimated" time of delivery. Estimated delivery times are "not guaranteed" and can change. We will always try to deliver your Inflatable Bouncer before your party is scheduled to start.
Customer must sign the “Rental Agreement" before, or upon delivery before the Inflatable Bouncer can be setup. The driver will not set up the unit if customer refuses to sign. Scheduled rental rates begin when the Inflatable Bouncer is setup and continues until picked up, whether equipment is used or not. Equipment responsibility remains with the customer when rental contract is signed upon time of delivery until it is picked up from driver.
The inflatable bouncer can be only set up on grass, cement, concrete, asphalt, dirt, or any other surface that is relatively flat. Customer is responsible for electrical and water requirements.
Customer must ensure delivery path from truck drop-off to set-up point. A standard walk through gate is fine. The unit will be rolled up and will be wheeled with a standard hand truck (dolly). If a person can walk through, the inflatable bouncer will be able to go through as well. BUT if it is a Two Story Tall Waterslide then there must be a clear path all the way until the set up are of 4' - 5' wide.
Customer ensures set-up area is dry and clean. Please confirm watering system is temporarily shut off and set-up area is not wet/soggy. Wet/soggy areas will cause set-up to be cancelled at customer's full rental price. Slightly sloped driveways are ok. A walk through will be done by the driver to ensure the setup side meets the requirements.
And No, We CAN NOT SET UP IN THE RAIN. We are not responsible for the rain or any other weather related issues like a thunder storm or high winds exceeding over 25mph. We will give you a raincheck good for up to 12 months if cancelled between 2-29 days prior to any event whether or not related to weather conditions!
There must have at least 2 feet of extra space around the perimeter of the bouncer.
The entrance side of the bouncer should be facing an open area. We don't encourage setups near swimming pools.
|
